Privacy policy

This policy describes how personal data submitted through medellinrealtor.co is handled, under Colombian Ley 1581 de 2012 and Decreto 1377 de 2013 on the protection of personal data.

Who is responsible

[Legal Entity Name] (NIT [NIT]), El Poblado, Medellín, Antioquia. Contact: hola@medellinrealtor.co, WhatsApp +1 614 607 1230.

What is collected

This site does not operate a server-side contact database. The contact form composes a message in WhatsApp on your own device; nothing is submitted to this website. If you send that message, the content you wrote and your WhatsApp number are received directly by us and stored in that conversation.

If web analytics is enabled, aggregate traffic data such as pages viewed, approximate region and device type is processed by Google Analytics. This does not identify you by name.

Purpose

Data you send is used solely to respond to your enquiry and to provide the real estate services you asked about. It is not sold, rented or shared with third parties for marketing.

Your rights

Under Ley 1581 you may ask at any time to know what data we hold about you, to have it corrected or updated, to revoke your authorisation, and to have it deleted where no legal or contractual obligation requires us to keep it. Write to hola@medellinrealtor.co. We respond to consultations within ten business days and to claims within fifteen business days, as the law requires.

Retention

Enquiry conversations are kept while the enquiry is active and for a reasonable period afterwards. Records tied to a completed transaction are kept for the period required by Colombian commercial and tax law.

Changes

Material changes to this policy will be posted on this page.